Operator Malfunction

Websites with usernames and passwords usually work a lot better when the operator puts the correct information in to begin with.

My computer-savvy brother calls this an eye-dee-ten-tee PEBKAC error...for the first part, write it out on a piece of paper and you'll see it. The second part means "Problem Exists Between Keyboard and Chair." I got the website to work, because I had the user name wrong, not because the password change didn't go through.